Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our service:

Information You Provide:

• Account information (name, email address, password)
• Payment information (processed securely through third-party providers)
• Communications with our support team
• Feedback and survey responses

Information We Collect Automatically:

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system, IP address)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our sports analytics service
• Process payments and manage subscriptions
• Send important service updates and notifications
• Improve our service and develop new features
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our service, such as:

• Payment processors (Stripe, PayPal)
• Email service providers
• Analytics and performance monitoring services
• Customer support platforms

Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure password hashing (PBKDF2 with salt)
• Regular security audits and updates
• Access controls and authentication systems
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you cancel your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our service

Your continued use of our service after changes are posted constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.